HomeIndeex Mobile App Privacy Policy

Indeex Mobile App Privacy Policy

Privacy Policy for Indeex App

Last Updated: 26 February 2025

1. Introduction

Welcome to Indeex App, developed and maintained by Indeex.ai (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and protect your information when you use our Android application. By using Indeex App, you agree to the terms outlined in this policy.

2. Information We Collect

When you use Indeex App, we may collect the following types of information:

2.1 Personal Information

We may collect personal information when you register or log in to Indeex App, such as:

  • Name
  • Email address
  • Company details (if applicable)

2.2 Usage Data

We may collect data about how you use Indeex App, including:

  • App interactions and features accessed
  • Error reports and diagnostics for troubleshooting
  • Analytics data to improve performance

2.3 Device Information

We may collect non-personal device-related data such as:

  • Device model and operating system
  • App version
  • IP address (for security and analytics purposes)

2.4 Permissions

Indeex App may request certain permissions to provide its core functionality. These may include:

  • Camera Access (if used for scanning QR codes or capturing images)
  • Storage Access (to save reports or log files)
  • Network Access (to sync with our cloud platform)

We only request permissions necessary for the proper functioning of Indeex App and do not access or store any data beyond its intended use.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve Indeex App services
  • Ensure secure login and authentication
  • Enhance user experience through analytics
  • Identify and fix technical issues
  • Comply with legal and regulatory requirements

4. Data Sharing & Third-Party Services

We do not sell or rent your personal data to third parties. However, we may share data with third-party services strictly for the following purposes:

  • Google Firebase (for analytics and crash reporting)
  • Cloud services (if applicable, for data synchronization)

All third-party service providers comply with industry security and privacy standards.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure authentication methods
  • Regular security updates and monitoring

However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

6. User Rights & Control

You have the following rights regarding your data:

  • Access & Correction: You can review and update your information via Indeex App.
  • Data Deletion: You may request account deletion and data removal by contacting us.
  • Opt-out of Analytics: You can disable analytics tracking in your device settings.

7. Data Retention Policy

We retain your data for as long as necessary to provide our services. If you request deletion, we will securely remove your data from our systems unless legal obligations require retention.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within Indeex App or on our website. Continued use of the app after updates constitutes acceptance of the new terms.

9. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@indeex.ai
🌍 Website: https://www.indeex.ai