HomeIndeex Privacy Policy

Indeex Privacy Policy

Privacy Policy for Indeex.ai

1. Introduction

Indeex.ai (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when visiting our website https://indeex.ai.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site.

2. Data We Collect (Website Only)

We collect only the data that you voluntarily provide via our contact form:

  • Full name (required)
  • Email address (required)
  • Company name (required)
  • Contact number (optional)
  • Subject (required)
  • Message content (required)

Additionally, through cookies and analytics tools, we may automatically collect:

  • IP address
  • Browser type and version
  • Time and date of visit
  • Pages visited
  • Referring URLs

3. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and messages
  • Improve the content and performance of our website
  • Monitor and diagnose technical issues
  • Analyze traffic and usage patterns

We do not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your data on the following bases:

  • Consent – for submitting contact form data
  • Legitimate interest – to maintain and secure our website and respond to requests
  • Legal compliance – when required by law

5. Data Sharing

We do not sell your personal information.

We may share minimal data with trusted third parties under strict confidentiality agreements, such as:

  • Web hosting providers
  • Email delivery services (e.g., SMTP servers)
  • Analytics providers (e.g., Google Analytics)

All such providers are GDPR-compliant and follow strict data protection standards.

6. Security

We implement appropriate technical and organizational measures to protect your data:

  • HTTPS/SSL encryption
  • Access controls for data storage
  • Regular system updates and monitoring

Despite our efforts, no online transmission is 100% secure. If a data breach occurs, we will notify affected users and authorities as required.

7. Data Retention

  • Contact form data is stored for a maximum of 12 months
  • Analytics data may be retained for up to 24 months
  • Longer retention periods apply only where legally necessary

8. Your Rights (under GDPR)

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to or restrict processing
  • Request data portability

To exercise your rights, contact us at info@indeex.ai.

9. International Transfers

Your data may be processed or stored in countries outside the EEA. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) in accordance with GDPR requirements.

10. Children’s Privacy

This website is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with an updated revision date. Continued use of our site implies acceptance of any changes.

12. Mobile App Privacy Policy

If you use the Indeex mobile app, please refer to our dedicated Mobile App Privacy Policy here.

This separate policy explains in detail how the mobile app collects and processes user data, including analytics, diagnostics, and device-level permissions.

13. Contact Us

For any questions, concerns, or data-related requests, please contact us:


📧 Email: info@indeex.ai
🌍 Website: https://www.indeex.ai
Antonopoulou 172, Volos 38221, Greece